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Part-Time Sales Associate - Austin, Texas

Posted 3/21/22

New area kayak shop, soon to open in the North Austin area, is looking for a part-time energetic customer service oriented Sales Associate with outdoor industry retail experience. If you are passionate about kayaking and kayak fishing and have a desire to inspire and offer support and encouragement to those who are looking to participate in the sport, you’ll fit right in!

The retail outfit is a concept store featuring four kayak brands which are all part of one manufacturing company. We currently have a store open in the North Carolina and an additional location opening in Florida in May. The Austin store will offer sales, rentals and installation. In addition to kayaks, kayak and kayak fishing accessories and adventure gear such as coolers and waterproof dry bags will be offered. The store will also serve as a distribution center for independent regional dealers selling the same brands.

The store is not slated to open until late May but the Part-Time Sales Associate position will be ready to fill in ASAP to assist with the renovation, setup and merchandising of the building prior to opening. 

Start Date: May 16th
Hours: Part-time up to 30 hours per week with potential for full-time opportunity

Core Responsibilities

  • Customer service support - showroom, email, phone and online
  • Responsible for opening and closing (days when store manager is not working)
  • Assist store manager with inventory receiving, management and merchandising and regional marketing
  • In-store and online Point of Sale processing
  • Assist with regional dealer product pickups
  • eCommerce fulfillment (wrapping and preparing kayaks for delivery pickup)
  • General upkeep, supply management, maintenance and cleaning
  • Kayak accessory installations and repair

Required Education and Experience

  • High school diploma or equivalent; college degree a plus
  • Basic knowledge of kayaking – terminology is most important
  • At least one year of retail experience 
  • Ability to resolve customer complaints in a professional, level headed manner
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills in person or by phone
  • Ability to multitask, prioritize and manage time effectively
  • Comfortable working under minimal supervision
  • Able to lift up to 100lbs with minimal assistance
  • Knowledge of basic social media networks (Facebook and Instagram)

Welcomed Experience

  • Fishing, boating or kayaking experience
  • Capable with tools - offering boat accessory installations/repairs

Application Requirements

  • Must be 18 years or older
  • Resume, along with a minimum of three professional references
  • Valid driver’s license and reliable transportation
  • Background check (will require Social Security Number)

    Please send a summary of why you think you would be great at this job, a copy of your resume and references to jobs@waterwaysusa.com

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    Store Associate - Asheville, North Carolina

    Posted 1/27/22

    We're looking for an energetic and focused individual with retail experience and fishing knowledge to join the Waterways team. Waterways offers flexible scheduling, competitive wages, and a fun work environment. We are creating a local spot where anglers and kayaking enthusiasts alike can gather to discuss fishing, kayaks, and other paddle sports related topics. This position will receive 30 hours a week, and will require you to work weekends. Pay rate will be discussed during the interview process.

    Duties include, but are not limited to the following listed below.

    • Cash wrap
    • Retail boat sales
    • Customer service - in-store, online, emails, phone calls. 
    • Inventory control
    • Covering the store when Jonathan (store manager) is off, or out of town. 
    • Learning and understanding the POS system. 
    • Event coverage - on-water demos, trade shows.
    • Receiving new products from Feelfree and other vendors. 
    • Keeping the store clean and organized.

    Please bring your resume to the store (785 Haywood Rd, Asheville, NC 28806 828-575-2128) or email jonathan@waterwaysusa.com with your resume and cover letter. We look forward to meeting you!