Shipping Delays

Shipping Delays

If you’ve recently placed an order, you may experience shipping delays due to several factors, including regional infrastructure setbacks in our North Carolina home base caused by Hurricane Helene, delays in moving to our new warehouse due to flooding, and the holiday rush.

We do realize you may have received a promotional email stating you still have time, unfortunately that email was scheduled before we began to experience the delays and apologize for the oversight. 

If you have not yet received your order, please email us at info@waterwaysusa.com for more information. Your business means everything to us, and we are working hard to prioritize all orders as quickly as possible.

We sincerely apologize for the delay and inconvenience this may be causing and appreciate your business. 

- The Waterways Team