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They sold me a motorized kayak that had a discontinued battery. 6 times I went in the store for help finding a high capacity battery that would fit. Each time theygave me 100 words of fluff and no help, then cancelling my transaction behind my back. I now found a battery, on my own , but now don't have a kayak for it. Sam should be fired for poor customer service and losing a sale. Terrible experience with Waterways on Dearborn st, Englewood.
great so far, motor ready makes it a breeze to ride into the sunset on the water
I'm in love with the Jonny Boat, my overall experience was good. Not what I wanted because I didn't didn't receive everything I ordered and I feel the communication of the delay could've been communicated earlier. But overall 3.5-4 stars out of 5 for me! I'll be back!
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